Contact Revlon Customer Service
Revlon Phone Numbers and Emails
Toll-Free Number:
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(800) 473-8566
Complaints/ Feedback:
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(844) 718-6403
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(704) 916-0601
Investors/ Franchasing:
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(800) 937-5449Transfer Agent
Revlon Emails:
How to Contact Revlon Customer Service?
Most Popular Number:
| Total calls: 381 | Issues resolved: 12 | Last call: Apr 18, 2025 |
Revlon Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Revlon Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Revlon is 8004738566. 78% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 43% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Revlon may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Revlon Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Revlon is 8004738566. 78% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 43% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Revlon may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call Revlon mainly because of product/ service, request for information, shipping and delivery.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Revlon is revlon.claims@revlon.com. 55% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Revlon Website:
Revlon Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Thursday: 10:00am - 12:00pm, 2:00pm - 4:00pm EST
Revlon Chief Compliance Officer
c/o Revlon Law Department
C/ Tirso de Molina, no. 40
08940 Cornellá de Llobregat
Barcelona, Spain
Fax:
Revlon Customer Service Reviews
Not reply to email is unacceptable along with VERY POOR phone answering service. These services show little concerts for customer support
Love the product, mine was burnt but got it changed. The brush s life changing.
Customer service is great as well
My problem was with the product that was on the shelf too long at the CVS store in Lake Oswego.
Very satisfied with the representative helping me.
How Good is Revlon's Customer Service?
Summary of Revlon Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Revlon?
Product/ Service Question:
- “50 year old Revlon makeup mirror works perfectly! Let me know if you'd like a picture!”
- “Disappointed with product”
- “Hair dryer not working”
Request for Information Question:
- “I need advice on your products.”
- “Related to order”
- “Have a question about warehouse sale”
Shipping and Delivery Question:
- “Did not receive product”
- “Had a bad experience with my Roux colour mousse. Could not get the product out of the can. The aerosol dispenser would not work at all. Had trouble with another one also. Both bought last year. The plush brown and the chocolate kiss had problems with”
- “I have not received the product yet”
Return/ Replace Question:
- “Trying to find a replacement head for model number RVDR5318”
- “Return of product”
- “Product return”
Payments and Charges Question:
- “To pay a bill”
- “No one is responding to my prepaid order update”
- “Fraud by company representative”
Activation/ Cancellation Question:
- “I want cancel my order”
- “Cancelling order”
Refund Question:
- “Never refunded money or replaced the item”
- “Regarding Refund update of my damaged products”
Employment Question:
- “Employment Verification”
- “My job end date not apply so pls my job end date apply my pf not apply”
- “To get w2 form”
Website/ Application Question:
- “I placed an order online and never received a confirmation for my order”
- “Hiring application”
Account Question:
- “E-mail password”
- “Money been taken from my account without my permission”
Staff Question:
- “To find product ( Eterna 27) I've used for many years and Walgreens and other stores don't have it according to sales staff”
Other Question:
- “Sinful color”
- “I can't find "Love is on" lipstick”
- “Colorstay Overtime lipstick”
Compare Revlon Customer Service To
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