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Revlon

Revlon

www.revlon.com
What is your customer experience with Revlon?

Revlon Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Revlon reviews show a 2.1 star rating from 68 reviews. 33% would recommend. Consumers are mostly dissatisfied; unfavorable 69% vs positive 18%.

Key Takeaways for Future Customers

  • Products often praised for color and value; price level is medium.
  • Expect to request a refund for defects or delivery problems.
  • Check labels and batch quality when buying classic shades.

Negative Feedback / Risk Areas

  • Poor customer service and unresponsive support.
  • Refunds, exchanges and cancellations are slow or denied.
  • Reports of damaged, malfunctioning or unsafe products and misleading pricing.

Positive Feedback

Many still like the product performance, specific lipstick colors, and occasional helpful service interactions.

View full overview ›

Media from reviews

Revlon - See photos of product (lipstick) that is deformed; chunk missing; fully sealed...
Revlon - See photos of product (lipstick) that is deformed; chunk missing;... - Image 2Revlon - ComplaintRevlon - Complaint - Image 2Revlon - Complaint - Image 3Revlon - Complaint - Image 4Revlon - Dissatisfied with product
View all media ›

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Show reviews that mention
customer lipstick dryer service customer service order woman quality experience question
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Peggy H Vcg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

New lipstick commercial is offensive to women.

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The new lipstick commercial on Bravo and Peacock is offensive to women. This woman might as well be naked.

If you advertise to women, it should be woman-friendly. Also, it is not healthy for families and young adults.

Clean up your act, please. Makes us not want to buy your products!

Pros:
  • Good product
Cons:
  • Bad advertising

Preferred solution: Clean up their advertising

User's recommendation: Don't buy Revlon products until they clean uo their afs.

View full review
mary-louise d Tti

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Petersburg, Florida

Trying to get information

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Nothing, nothing, nothing, nothing, nothing, nothing, nothing, nothing, nothing happened. I just gave up.

User's recommendation: just give up

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MaryLouise S Hnq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Petersburg, Florida

Unable to send an email or contact them with the correct number

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make it easier to get in touch with customer service. I was given the wrong numbers and just wanted to ask a question..

View full review
Gizella Voh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lipsticks bin labeled as super lustrous are not.

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AI Highlights
  • I've used Revlon lipsticks for 40+ years; Super Lustrous was my favorite.
  • Now display says Super Lustrous, bottom label shows pearl or crème.

I have been buying Revlon lipsticks for over 40 years and the super lustrous was my favorite. Now they still have the bins saying super lustrous but you have to look at the bottom label on the lipstick and see if it says pearl, somewhat lustrous or crème, not lustrous at all. This is not good marketing practice and I now wear two lipsticks , a crème under a pearl to use the crème up.

User's recommendation: Make sure you are checking the labels.

View full review
Joan S Qzl
map-marker Osterville, Massachusetts

I want a beautiful ORANGE lipstick.

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AI Highlights
  • Seeks a 1940s orange Revlon, most beautiful.
  • Has the original tube and wrapper.
  • Would pay $100 to have it again; age 94, spent a fortune.

I am asking you to please Make a orange from the forties the most beautiful orange Revlon ever i am 94 yrs old and have spent a small fortune trying to find one like it.I have the tube and wrapper and would pay 100.00 to have it again

User's recommendation: Revlon orange lipstick in the forties.

View full review
Maria C Klf
map-marker Plano, Texas

Bad dryer ts

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AI Highlights
  • The courteous technician reassured me and helped me feel less dumb.
  • I couldn't find my glasses or model number; bottom part must be turned to start.

I feel so bad that I called. The associate that you have for troubleshooting equipment made me feel so good and assured me that I was not dumb.

I'm a 79-year-old woman who could not find her glasses and didn't even know where to find the model number in my dryer. I've been wanting one of those dryers for a long time, and it was a gift, but I couldn't use it because I didn't read that you had to turn the bottom part of the dryer in order for it to start. I thought the switch on the top where it's locked was the one that started it, and that's assuming. So thank you for making me not feel that I didn't know anything.

It's just new to me, especially for the older generation that has no eyesight, and the model numbers and the instructions for on and off are so small that I did not detect. Thank you for having such a courteous technician to help me.

Pros:
  • Great product
Cons:
  • Information on handle more noticeable

Preferred solution: I got the solution

User's recommendation: Always now even more

View full review
Johanna M Qyu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paignton, Torbay

Awful experience with mitchum

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AI Highlights
  • Waiting for a promised voucher as compensation for burns from the deodorant.
  • Customer service is described as poor.

Still waiting for a voucher to compensate for the horrific burns caused by their deodorant. A voucher doesn't compensate for the pain and scarring sustained, but the least they can do is actually send it to me as promised.

Awful customer service

Cons:
  • Awful customer service

Preferred solution: Some proper compensation

User's recommendation: Don't give this company your business

View full review
Resolved
michelle f Svb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rowley, Massachusetts

Resolved: See photos of product (lipstick) that is deformed; chunk missing; fully sealed never opened. So it was NOT tampered. Tried to email to "complaint" but the advertised email IS NOT VALID.

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Revlon - See photos of product (lipstick) that is deformed; chunk missing; fully sealed...
Revlon - See photos of product (lipstick) that is deformed; chunk missing;... - Image 2

The product (Revlon Creme Lipstick - No. 805) was poorly manufactured and had no quality assurance. Chunks were missing, and it was misshapen lipstick, which is *** at best.

Loss:
$7
Cons:
  • Manufacturing process nor quality standards

Preferred solution: Full refund

User's recommendation: None.

View full review
Kay P Ufa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ALLERGIC REACTION

AI Highlights
  • User reports allergic reaction to product despite claims of no allergies and no ammonia.
  • There are calls for victim support and ingredient changes.

Product bought stating no "ALLERGIES" NO AMMONIA!!! A LIE!!!

I'D HAD AN ALLERGIC REACTION AS WHERE I HAD TO SEEK IMMEDIATE MEDICAL ATTENTION!

AND WASN'T ABLE TO ACTUALLY HEEL FOR 3+ WEEKS! THEY NEED TO OFFER SUPPORT TO THE VICTIMS "SORRY AND/OR" CHANGE IN YHE INGREDIENTS OR WHATS ACTUALLY IS IN IT!!!

Loss:
$3200

Preferred solution: Apology

User's recommendation: STILL NO COMMUNICATION! THEY HAVEN'T RESPONDED

View full review
Norval Opm
map-marker Las Cruces, New Mexico

Question about brush size on blow dryer

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Im looking to purchase a particular type of product and wanted to know if Revlon makes such a thing.

View full review
Sylvia C Wgw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

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AI Highlights
  • I got a Revlon roll brush with dryer last year.
  • It smelled like smoke; bristles burned off.
  • I unplugged it and saw a spark; I can't use it.
Revlon - Complaint
Revlon - Complaint - Image 2
Revlon - Complaint - Image 3
Revlon - Complaint - Image 4

Revlon roll brush with dryer. I got it last year.

My daughter was using it, and it started smelling like smoke. The bristle burned off.

I immediately unplugged it, but I saw a spark. I can't use this anymore.

Loss:
$40
Pros:
  • Easy
Cons:
  • But sparked

Preferred solution: I just want another one

View full review
Nylah Add

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lipstick

I have a simple question and this is taking forever. I need customer service. A real thinking individual.

View full review
Karen B Ggh

Feel mis-led

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Tried to contact customer service for help but was directed to a website that wanted to charge me $5 for any questions.

Pros:
  • Great makeup and products
Cons:
  • Misleading and confusing website

Preferred solution: Nothing

View full review
Princess E Hkr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product is not worth the high price

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AI Highlights
  • Salesperson quoted around 860; charged Rs. 8650 (ten times expected).
  • Felt misled and unable to get a refund.

I recently purchased a Revlon product (CCC/ColorStay Pressed Powder) and was quite disappointednot with the product itself, but with the experience. The salesperson told me the price was around 860, and I assumed it was affordable.

Only after paying did I realize I was charged Rs.

8650, which is ten times more than what I expected!

I feel misled and taken advantage of. Refused a refund as well

Product is not worth the price there are better options with high quality

View full review
Laketa Ccp

Trying to locate certain nail polish

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no one to take call about a certain nail polish im looking fot *****nonenmnnnnnmmmmmnnmmmmmkkkkkiiiii

View full review
Princess E Hkr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was misled with the price and the product is not worth the high price

AI Highlights
  • The price was quoted around 860 for Revlon ColorStay pressed powder, but I was charged 8650, about ten times the expected amount.

I recently purchased a Revlon product (CCC/ColorStay Pressed Powder) and was quite disappointednot with the product itself, but with the experience. The salesperson told me the price was around 860, and I assumed it was affordable.

Only after paying did I realize I was charged Rs. 8650, which is ten times more than what I expected!

I feel misled and taken advantage of.

User's recommendation: Please make sure to check their prices I know better places with High quality anf more affordable

View full review

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